Cyrus is an expert and authority in the area of Customer Experience Management and Corporate Communications. He has conducted multitudes of Corporate Training Programmes and Workshops on Customer Relations, Transactional Analysis, Japanese Management Techniques, Presentation Skills, Selling Skills, Time Management, Stress Management, Personality Development and related areas for a plethora of reputed Organisations. He is the Head of Department - Strategic Communication, at Rizvi Management Institutes, Mumbai. Dr. Nitin Parab, a Corporate Warrior with 20 years of experience is the CEO & Evangelist at Crosslink International, a strategic HR and Leadership Training firm.