The author had her first experience of dealing with early childhood challenges when she began her career as a volunteer in the women and child welfare program run by Tata Tea Limited in the picturesque tea estates of North Bengal. Since then, she has brought up her own two children, besides helping many parents deal with parenting issues of different ages as a counsellor. Her role as a teacher at the high school level also gave her the opportunity to understand issues related to teenage. The author has worked as a freelance journalist with The Times of India and a content developer with indiatimes.com. She holds Masters degrees in Psychology and English, besides a Post Graduate Diploma in Counselling & Guidance and a B.Ed degree. The author takes keen interest in alternative healing therapies and has trained in Reiki and crystal healing. She works as a counsellor at present.