Creating Excellence Is An Applied Science. Drawing Upon The Experience Of Successful Teams And Their Leaders 12 Steps To Excellence Captures The Essence Of Team Excellence In An Easy-To-Execute Method Anyone Can Employ. In His Warm And Eloquent Style C. David Crouch Shows Readers Step-By-Step How To Build A Great Team And Organization. He Gives Us The Framework Language And Process So That We Not Only Have Knowledge And Understanding Of The Steps Required We Also Have The Tools To Achieve It.