12: The Elements of Great Managing

Based on the largest worldwide study of employee engagement and more than a decade of research | Gallup explains the 12 elements essential to motivating employees and features the inspiring stories of 12 managers who succeeded in these dimensions.. More than a decade ago | Gallup combed through its database of more than 1 million employee and manager interviews to identify the elements most important in sustaining workplace excellence. These elements were revealed in the international bestseller First | Break All the Rules. 12: The Elements of Great Managing is that book’s long-awaited sequel. It follows great managers as they harness employee engagement to turn around a failing call center | save a struggling hotel | improve patient care in a hospital | maintain production through power outages | and successfully face a host of other challenges in settings around the world. Gallup’s study now includes 10 million employee and manager interviews spanning 114 countries and conducted in 41 languages. In 12 | Gallup weaves its latest insights with recent discoveries in the fields of neuroscience | game theory | psychology | sociology and economics. Written for managers and employees of companies large and small | 12 explains what every company needs to know about creating and sustaining employee engagement.