201 Ways to Turn Any Employee Into a Star Player

<p><b>The only resource a manager needs to turn a problem employee into a top performer</b></p><p><i>201 Ways to Turn Any Employee into a Star Performer </i>arms managers with the strategies they need to deal with the full range of employee problems--including tardiness low-quality work constant complaining and much more. Consultant Casey Hawley's unique approach to personnel problems replaces harsh discipline with positive goal-oriented tactics that turn failing employees into team players. This straightforward guide gives managers the tools and training to:</p><ul> <li>Identify problems before they become serious</li><li>Develop the art of constructive feedback</li><li>Deal with defensive reactions from employees</li><li>Understand which problems need to be managed and which ones don't</li><li>Uncover the cause of a problem and help an employee talk about it</li><li>Foster discussion in group conflict situations • Create goals for employee improvement</li><li>Follow up on employee progress</li></ul>