360° feedback for therapeutic practices

Why should a therapeutic practice introduce 360° feedback? Quite simply: for economic reasons! Only satisfied patients will return to the practice and even recommend it to others. So if you want to stay ahead in the market you should deploy your employees according to their skills or if necessary promote them through targeted training and further education. This is exactly where 360° feedback comes in. In addition to self-assessment feedback from peers supervisors and patients is also required. This book presents a feedback form for patients and shows what to look out for when introducing 360° feedback.