A Flight Attendant's Essential Guide

<p>A Flight Attendant's Essential Guide is written for airline executives university lecturers who specialize in the airline industry and for undergraduate students preparing for a career as a flight attendant. Those working in passenger aircraft airport as well as general communications at an airport or aircraft can benefit from this book though a thorough understanding the responsibilities of flight attendants. This textbook focuses on the passenger aspect of in-flight service including operations and communication skills and how flight attendants interact with passengers at each phase of a flight.</p>