A Process Framework for Managing IT Benefits in Construction Companies

This Book explores the current procedures for realizing IT benefits identifying realized IT benefits identifying Critical Success Factors (CSFs) for managing the realization of IT benefits and developing a conceptual process framework for managing the realization of IT benefits. The study based its conceptual framework on a comprehensive review of the literature on managing the realization of IT benefits. The process framework is a description of the required courses of actions and tasks to provide a successful approach to realize IT benefits. Also it can be used to prescribe how the activities and tasks should be done in the process.