A Professional and Practitioner's Guide to Public Relations Research Measurement and Evaluation

Contemporary public relations practice has developed over the last several decades from the weak third sister in marketing advertising and public relations mix to a full player. To help you keep up to speed with the exciting changes and developments of publications this book has been updated to provide you with the necessary understanding of the problems and promises of public relations research measurement and evaluation. As a public relations professional this book will guide you through the effective use of methods measures and evaluation in providing grounded evidence of the success (or failure) of public relations campaigns. This third edition takes a best practices approach-one that focuses on choosing the appropriate method and rigorously applying that method to collect the data that best answers the objectives of the research. It also presents an approach to public relations that emphasizes the professions impact on the clients return on investment in the public relations function the measurement of social media and the use of standardized measures.