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About The Book
Description
Author
Information about customer service hits and misses is now more accessible to healthcare consumers. Outstanding healthcare organizations set the bar at a high level for both clinical and service excellence. Customers who are armed with information and aware of their options are choosing providers they believe are ready, willing, and able to provide the superior experience they expect.
This book offers a blueprint for successfully competing in today's competitive healthcare marketplace. It present
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Details
ISBN 13
9781567933277
Publication Date
-01-12-2009
Pages
-456
Weight
-807.39 grams
Dimensions
-177.8x254x22.86 mm
Imprint
-ACHE Management Series
Details
ISBN 13
:
9781567933277
Publication Date
:
01-12-2009
Pages
:
456
Weight
:
807.39 grams
Dimensions
:
177.8x254x22.86 mm
Imprint
:
ACHE Management Series
Publisher
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