Administratively Adrift

The Multiple Crises Of 202021 Have Presented Both Challenges And Opportunities For Change In Four-Year Residential Colleges And Universities. Evidence Indicates That The Historic Structure Of Administrative And Student Services Is Increasingly Mismatched To The Needs Of A Diverse And Stressed Student Body Born In A Digital Age. Inspired By His Leadership In A University-Wide Initiative That Focused On How Students'' Interactions With Both Academic And Professional Staff Affect Their Success And Well-Being Scott A. Bass Presents Fresh Insights On The Inner Workings Of Traditional Nonprofit Four-Year Degree Residential Institutions. The Book Describes The Influences Of History Tradition And Internal And External Pressures On The American University Highlighting Its Evolution To Its Staid And Fragmented Structure; It Distills Voices Of Students Faculty And Staff; And It Explores How Successful Organizations Outside Of Higher Education Deliver Services With Potential Applicability For The Academy''S Ability To Meet Students Where They Are.