An Education in Service Management
English

About The Book

<h1><strong style=color: rgba(119 119 119 1); background-color: rgba(255 255 255 1)><em>An Education in Service Management - A guide to building a successful service management career and delivering organisational success</em></strong></h1><p><span style=color: rgba(119 119 119 1); background-color: rgba(255 255 255 1)>IT is a business-critical function. It delivers experiences stimulates strategic shifts and protects organisations from theft cyber attacks and the related regulatory reputational and financial impacts.</span></p><p><span style=color: rgba(119 119 119 1); background-color: rgba(255 255 255 1)>ITSM is a critical element of IT that is often misunderstood. In this book the author and his network of associates demystify ITSM and help you understand how:</span></p><ul><li><span style=color: rgba(119 119 119 1); background-color: rgba(255 255 255 1)>Working in or with ITSM enables you to build a career that spans global industries locations and sectors;</span></li><li><span style=color: rgba(119 119 119 1); background-color: rgba(255 255 255 1)>ITSM roles vary from service desk analyst to chief technology officer or consultant; and</span></li><li><span style=color: rgba(119 119 119 1); background-color: rgba(255 255 255 1)>As a CTO a CIO or an organisational leader you can enable your teams to deliver exceptional digital experiences that delight your consumers partners and customers.</span></li></ul><p></p>
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