<p>Written with students and professors in mind <strong>Analysis of Queues: Methods and Applications</strong> combines coverage of classical queueing theory with recent advances in studying stochastic networks. Exploring a broad range of applications the book contains plenty of solved problems exercises case studies paradoxes and numerical examples.</p><p>In addition to the standard single-station and single class discrete queues the book discusses models for multi-class queues and queueing networks as well as methods based on fluid scaling stochastic fluid flows continuous parameter Markov processes and quasi-birth-and-death processes to name a few. It describes a variety of applications including computer-communication networks information systems production operations transportation and service systems such as healthcare call centers and restaurants.</p>
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