English
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About The Book
Description
Author
The research unravels not only the theoretical frameworks of successful implementation of Business Process Re-engineering but also explains how enabling tools can play a pivotal role in improving service delivery and satisfying customer services. Business Process Re-engineering has great potential for increasing productivity through reduced process time and cost improved quality and greater customer satisfaction but it often requires a fundamental organizational change.
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Details
ISBN 13
9783659768149
Publication Date
-17-08-2015
Pages
-112
Weight
-163 grams
Dimensions
-150x220x6.35 mm
