Attitudes in and Around Organizations

How do the attitudes people bring with them to the workplace ''attitudinal baggage'' affect thoughts feelings and actions in organizations? How are the attitudes of those outside an organization (stockholders customers suppliers government officials and the public-at-large) affected by the organization? Attitudes In and Around Organizations provides a concise summary of what we know about attitudes and suggests what we might discover by adopting novel means both conceptual and methodological for studying attitudes in and around organizations. Arthur P. Brief provides an overview of the job satisfaction literature including a redefinition of job satisfaction. In addition he examines the various means by which attitudes have been measured attitude formation and change and the resistance of attitudes to change efforts. Groups whose attitudes are organizationally relevant (customers for example) are examined in order to illustrate how organizations affect the attitudes of people beyond their boundaries and to determine how organizations can influence salient attitudes in their environments. The concluding chapter offers the reader a view of the future and suggests ideas for future research. Students researchers consultants and organizational decision makers will find this a relevant engaging and thought-provoking resource.