The Award Winning Customer Service

<p><strong>Offers scores of quick tips for readers looking to improve and then maintain their company's level of customer service. </strong></p><p>Delivering top-of-the-line customer service is Job #1 for most companies an important factor in keeping profits high and customers coming back. Customer service problems can damage not just a company's reputation but its bottom line so for busy managers -- and business owners with little time to search for solutions -- some fast help is needed.\</p><p><em>Award-Winning Customer Service</em> is chock full of practical advice on important topics such as: * planning and goal setting * effective communication * leadership * preparing for change * continual learning * coaching and development * effective feedback * motivational and problem-solving meetings * conflict resolution * follow-up and staying on top of the game * and more.</p><p>Containing 101 effective tips in all unique When this happens try this sections and encouraging quotes this is an essential reference for anyone who needs guidance or just a refresher on making customers feel truly valued.</p>