Balancing Patient Safety

This book examines organizational change & its impact on patient safety. It reviews the system & leadership issues & reconciles it with best practices from health & industy including engaging non-clinicians creating safety cultures patient & community engagement communi­cating & patient safety lexicon.A must read for healthcare practioners & administrators seeking a deeper understanding of change & its impact on leadership patient safety & healthcare systems.Important recommendations for future communications.(L. Dempster Regional Director - Patient Safety Vancouver Coastal Health Authority (VCHA)).Lam informs us of how senior leaders think & prioritize safety. He provides a framework to build & develop safety cultures that balance multiple competing needs & demands with the most important of all outcomes—safe high quality patient care.(J. Shepherd MD FRCPC Vice President (2002-2007) Clinical Quality & Safety VCHA).I was impressed with this study’s content & methodological rigour. The inclusive population sample gave the data gravity.(T. Williams Vice President & Chief Learning Officer Coast Capital Savings).