Behavior Modeling Training for Developing Supervisory Skills - Trainee Manual (PB)

This Trainee Manual is designed to be used in conjunction with an instructor-directed program based on materialin Behavior Modeling Training for Developing Supervisory Skills: Instructor Manual by the same authorBehavior-modeling training is a form of skill-development training that is distinguished by the manner inwhich it integrates knowledge about and experience with. Both of these elements are essential for effectiveskill training. To illustrate: think of what we must do to master some skill such as dancing driving a caror making a presentation. We must go beyond merely reading about hearing about or observing the techniquesinvolved-we must add guided practice feedback and adjusted practice.Various sets of learning points-learning-point modules-have been developed for various training needs;such as for Delegating Work Handling a Complaining Employee Handling Insubordination Giving RecognitionConducting a Performance- Review Interview Mediating Between Conflicting Individuals and so on. Examples of these along with proecduresfor developing new modules are presented in the Instructor Manual Your initial training will utilize two modules for Dealing With an IndividualPerformance Problem.