Bending the Curve: Applying Lean Systems Thinking to Government and Service Organizations

Our book Bending the Curve provides the practitioner and the leader a roadmap to success. Our implementation method has been thoroughly tested. Thus achieving your outcomes is a good bet.This book is applicable to federal state and local governments service sector entities such as law firms businesses small and/or large independent of their products and/or outcomes. It is rare that you get the level of detail that we share. As well you will get more than a sense of what it likely costs and an estimation of what you should expect is outcomes. Although we had a burning platform (we would have had to lay-off employees.... a bad practice if you want to maintain the loyalty of your workforce). It is not a requirement to have a burning platform. We argue that you already have a burning platform. That is if you are a government the citizenry is and has been dissatisfied with your performance; you cost too much you are too slow in delivering product/service and/or the form and function of what to deliver is often not what your customer (yes your customer!) desires. If you are in a private institution a practice or a business your invisible burning platform is the same as above and your competitor is reading this book and is (or will be) readying her or himself to put you out of business.We wish you happy reading. We are convinced that you will be more then pleased with your outcomes. THANKS!