Whether you are branding your company your product your service or yourself learn to boost the power of your story and convey a compelling message in any setting by incorporating villains victims and heroespelling stories exalt motivate and acculturate every worker in an enterprise. They also attract customers and media alike. Imagine an elderly man snowed in unable to shop for groceries until a supermarket comes to the rescue and delivers his food. The story of this company going out of its way to help a customer in need will resonate not only with consumers but also with employees. This book explains not just how to tell a captivating story but also what elementsnamely villains victims and heroesit should include in the first place. This approach is based on the notion that in business messaging the villains may just be your best friends. The villains are simply any problems that cause pain discomfort or extra expense for customers who are in effect the victims. As for the heroes they are best illustrated by the supermarket going beyond expectations. Who in business wouldn''t want to emulate that company? If your products and services offer real solutions to customers'' predicaments there is nothing more powerful than communicating that message and making sure your potential customers remember it.
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