Business Process Transformation

Featuring contributions from prominent thinkers and researchers this volume in the Advances in Management Information Systems series provides a rich set of conceptual empirical and introspective studies that epitomize fundamental knowledge in the area of Business Process Transformation. Processes are interpreted broadly to include operational and managerial processes within and between organizations as well as those involved in knowledge generation. Transformation includes radical and incremental change its conduct management and outcome. The editors and contributing authors pay close attention to the role of IS organizations and information technologies in facilitating business process transformation. Each chapter places major emphasis on clearly articulating the knowledge generated both theoretical and applied. The book incorporates case studies and tables throughout and provides fundamental grounding for any stakeholder of business process transformation.