The Communication Problem Solver

<p><strong>Learn the simple communication tools and techniques that busy yet successful managers use to constantly drive productivity and business success. </strong></p><p>Management trainer and consultant Nannette Carroll has spent her career instilling top-flight communication skills in managers to keep their staffs productive and collaborative. In this detailed guide to workplace communication she shares her best problem-solving techniques to resolve the people issues that derail productivity and guides you through an analysis of your own communication skills to help you overcome personal roadblocks to success.</p><p><em>The Communication Problem Solver</em> teaches you how to: </p><ul><li>set clear expectations;</li><li>ask questions that will uncover important facts;</li><li>sharpen listening skills to grasp information better in every conversation;</li><li>avoid imprecise judgments based on emotional reactions;</li><li>provide useful feedback;</li><li>encourage collaborative interactions;</li><li>delegate more effectively;</li><li>improve performance discussions using observable facts;</li><li>and build trusting and lasting relationships.</li></ul><p>Easily accessible and packed with real-world management examples and tangible solutions to managers' most common communication challenges <em>The Communication Problem Solver</em> is the key to helping any leader immediately increase their effectiveness.</p>