<p><b>Highlights successful communication practices at Dell General Electric Microsoft and Monsanto.</b></p><p>Through case studies of communication best practices at Dell General Electric Microsoft and Monsanto this book provides specific and powerful theories for leadership marketing and stockholder communication. Best practice limitations are also revealed in the cases of IBM the Bumper Works and Asea Brown and Boveri where organizational learning a firm's timeline and corporate culture made implementation difficult. Taken collectively these case studies suggest several ways in which benchmarking can become an important research methodology and theorist tool for understanding excellence in organizational practice.</p>
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