Nurses need highly developed skills in order to communicate sensitively and collaboratively across a wide range of media with patients clients and colleagues from a variety of backgrounds. This textbook offers a comprehensive introduction to essential communication skills with an emphasis on practical application within modern healthcare settings.Supporting students and practitioners in developing a patient-centred and therapeutic framework for communication it features research from a wide range of healthcare contexts and provides exercises and action plans to help nurses integrate psychological and healthcare communication theory into their day-to-day professional practice. Renowned for its clear accessible and engaging guidance this is an indispensable textbook for all undergraduate nursing students.New to this Edition:- A new chapter on collaborative communication- New material on diversity- Revised and updated throughout to provide contemporary case studies the latest literature original theories and models and skills development
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