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About The Book
Description
Author
Conflict is inevitable. How we relate to it isnt. Conflict when poorly related to accounts for the highest amount of controllable cost and risk in most organizations. However when conflict is harnessed it can become a catalyst for building better leaders thriving teams and high performance organizations. Nearly all books on organizational conflict limit themselves to addressing the personal and relational aspects of conflict resolution. This book practically address this but completes the picture by exploring how organizational structure and cultures can be shaped to either provoke or mitigate unhelpful conflict. Leaders owners managers and supervisors are provided with the conceptual framework and a practical guide for resolving disputes and building conflict resilient organizations. Additionally employees and individuals who would like to relate to conflict differently at work will benefit from this book