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About The Book
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<p><span style=color: rgba(68 68 68 1)>How do we make digital systems feel less robotic and more real? Whether you work with interface or visual design frontend technology or content design learn why conversation is the best model for creating device-independent human-centered systems. Research and information design expert Erika Hall explains what makes an interaction truly conversational and how to get more comfortable using language in design. From understanding the human interface to effectively using the power of personality to getting it all done you'll find out how the art of communication can elevate technology.</span></p>