Crisis Communications

Building on the events and lessons of September 11 <I>Crisis Communications</I> features an international cast of top contributors exploring emergency communications during crisis. Together they evaluate the use performance and effects of traditional mass media (radio TV print) newer media (Internet email) conventional telecommunications (telephones cell phones) and interpersonal communication in emergency situations. They establish how people learned of the September 11 tragedy and how they responded; examine the effects of media globalization on terrorism; and in many cases give specific advice for the future.