Crisis Leadership

<p>Nothing tests a leader like a crisis. The highly charged dramatic events surrounding a crisis profoundly affect the people in an organization and can even threaten the organization's survival. But there are actions a leader can take before during and after a crisis to effectively reduce the duration and impact of these extremely difficult situations. At its center effective crisis leadership is comprised of three things--communication clarity of vision and values and caring relationships. Leaders who develop pay attention to and practice these qualities go a long way toward handling the human dimension of a crisis. In the end it's all about the people.</p>