Critical Incident Management

<p>Terrorism threats and increased school and workplace violence have always generated headlines but in recent years the response to these events has received heightened media scrutiny. <strong>Critical Incident Management: A Complete Resource Guide Second Edition</strong> provides evidence-based tested and proven methodologies applicable to a host of scenarios that may be encountered in the public and private sector.</p><p>Filled with tactical direction designed to prevent contain manage and resolve emergencies and critical incidents efficiently and effectively this volume explores:</p><ul> <p> </p> <li>The phases of a critical incident response and tasks that must be implemented to stabilize the scene</li> <li>Leadership style and techniques required to manage a critical incident successfully</li> <li>The National Incident Management System (NIMS) and the Incident Command System (ICS)</li> <li>Guidelines for responding to hazardous materials and weapons of mass destruction incidents</li> <li>Critical incident stress management for responders</li> <li>Maintaining continuity of business and delivery of products or services in the face of a crisis</li> <li>Roles of high-level personnel in setting policy and direction for the response and recovery efforts</li> </ul><p>Augmented by Seven Critical Tasks™ that have been the industry standard for emergency management and response the book guides readers through every aspect of a critical incident: from taking initial scene command to managing resources to resolution and finally to recovery and mitigation from the incident. </p><p>The authors’ company BowMac Educational Services Inc. presently conducts five courses certified by the Department of Homeland Security. These hands-on Simulation Based Courses will prepare your personnel to handle any unexpected scenario. For additional information contact: 585-624-9500 or johnmcnall@bowmac.com.</p>