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About The Book
Description
Author
Dissertation / Doktorarbeit die am 01.09.2002 erfolgreich an einer Universit?t in Gro?britannien im Fachbereich Business School eingereicht wurde. Abstract: Although many firms may aspire to offer ?zero defects? service the possibility of service failu
Piracy-free
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Details
ISBN 13
9783838662916
Publication Date
-10-01-2003
Pages
-288
Weight
-352 grams
Dimensions
-148x210x16.47 mm
