English
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About The Book
Description
Author
<p>A book that provides the theory and practice of Customer Experience or CEM. The content explains to the reader the importance of customer loyalty and lifetime value and its bottom-line impact.</p><p>Practical examples are included on building the customer experience journey and going beyond expectations building a strong relationship between the seller and the buyer.&nbsp;</p><p>&nbsp;</p>
Piracy-free
Assured Quality
Secure Transactions
Delivery Options
Please enter pincode to check delivery time.
*COD & Shipping Charges may apply on certain items.
Review final details at checkout.
Details
ISBN 13
9798201280406
Publication Date
-28-08-2021
Pages
-480
Weight
-560 grams
Dimensions
-140x216x24.54 mm
