Customer Oriented Safety

<p><em style=background-color: rgba(255 255 255 1); color: rgba(51 51 51 1)>Customer Oriented Safety: Implementation Management and Culture</em><span style=background-color: rgba(255 255 255 1); color: rgba(51 51 51 1)> addresses the imperative field of safety management focusing on the practical aspects of safety implementation management strategies and cultivating a culture of safety within organizations. The text presents safety through historical perspectives charting its evolution and relevance in various arenas such as public health occupational settings and product safety.</span></p><p></p><p><span style=background-color: rgba(255 255 255 1); color: rgba(51 51 51 1)>The book emphasizes the critical role of leadership in safety management providing insights into effective leadership strategies that go beyond mere compliance and towards genuine commitment to safety as a corporate value. It explores the dynamics of safety leadership stressing influence and relationship-building as key tools for safety professionals.</span></p><p></p><p><span style=background-color: rgba(255 255 255 1); color: rgba(51 51 51 1)>The second edition convenes information from the first editions of </span><em style=background-color: rgba(255 255 255 1); color: rgba(51 51 51 1)>Zero to Culture: A Step by Step Guide to Implementing an Employee-Oriented Safety Management System</em><span style=background-color: rgba(255 255 255 1); color: rgba(51 51 51 1)> and </span><em style=background-color: rgba(255 255 255 1); color: rgba(51 51 51 1)>Principles of Occupational Safety Management</em><span style=background-color: rgba(255 255 255 1); color: rgba(51 51 51 1)> into a single volume. It features eight new chapters and covers fresh topics including historical perspectives on safety management incident investigations and leading behavioral change.</span></p><p></p><p><em style=background-color: rgba(255 255 255 1); color: rgba(51 51 51 1)>Customer Oriented Safety</em><span style=background-color: rgba(255 255 255 1); color: rgba(51 51 51 1)> offers a comprehensive exploration of concepts pertinent to courses in safety management occupational health risk assessment and human factors in safety. The book focuses on application making it a valuable resource for students in programs geared towards careers in safety management and related fields.</span></p>