Customer Relationship Management

This Book Is of Management Discipline contributing to the Areas of Customer Relationship Management and Marketing. It is based on the applications of Customer Relationship Management and How it is exercised in the real world. It gives a clear picture of Marketing Tool- Customer Relationship Management which is important for retaining our customers. Customers are the king of market and one should know the strategies to retain them for the successful of any Company. Therefore This book is not only helpful for the readers in academics as subject in their curriculum but also for the people of buisness.