English
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About The Book
Description
Author
This book is useful for those working on CRM projects bank employees students of graduate and post graduate and also for the research scholars working on bank''s customer satisfaction customer loyalty etc. A study based on 4 banks in India among 2 are public sector and 2 are private sector.It is an extraction of the banker and customer experience. The best analytical tools are used for the purpose of analysis.
Piracy-free
Assured Quality
Secure Transactions
Delivery Options
Please enter pincode to check delivery time.
*COD & Shipping Charges may apply on certain items.
Review final details at checkout.
Details
ISBN 13
9783659710384
Publication Date
-29-05-2015
Pages
-240
Weight
-331 grams
Dimensions
-150x220x12.93 mm
