Deciphering the need for Emotional Intelligence

‘In the Long Run EQ Trumps IQ’ Microsoft CEO Satya Nadella Tells Students If the driving force of intelligence in the 20th Century Business has been the IQ then—according to growing evidence– in the 21st Century it will be EQ and the related forms of practical and creative intelligence. The dismissal of emotions as a potential minefield to be avoided exists even today. Emphasis is laid on cold hard numbers and the bottom line. This has increased the distance between Managers and their teams; peer group conflicts are on the rise all leading to stifled creativity increasing volatile anger and vanishing loyalty and commitment. “Emotional intelligence” and “people skills” are competencies needed in every employee. Organizations that recognize the importance of developing their people in these areas benefit by having more productive working relationships better outcomes communication less conflict and enhanced personal satisfaction in their workgroups and teams. This book helps in the conceptual understanding of Emotional Intelligence which is essentially a starting point for developing more effective workgroups and teams within organizations.