Decision Support Systems

Written by Dr. A. Toureche this book offers a comprehensive analysis of Decision Support Systems (DSS) from their theoretical foundations to their practical uses. Starting out as simple automation tools in the 1960s DSS have today become truly intelligent platforms integrating Big Data Artificial Intelligence IoT Cloud and Augmented Reality. The author highlights their role in various sectors such as finance healthcare logistics industry marketing and public administration distinguishing three decision-making levels: strategic (long-term planning) tactical (optimization of resources) and operational (day-to-day decisions). The book also focuses on issues relating to data quality costs cybersecurity algorithmic bias and ethical challenges. Finally it projects the future of DAS towards intelligent autonomous systems capable of assisting decision-makers as true partners. In short this book presents DAS as an essential strategic lever for transforming data into knowledge and boosting the competitiveness of organizations.