English
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About The Book
Description
Author(s)
Businesses are struggling to win customer loyalty in an increasingly competitive and consumer-driven market. Learn how to stand out from the pack by delivering the kind of customer service that will leave even customers from hell with a positive impression.
Piracy-free
Assured Quality
Secure Transactions
Delivery Options
Please enter pincode to check delivery time.
*COD & Shipping Charges may apply on certain items.
Review final details at checkout.
Details
ISBN 13
9780814417553
Publication Date
-29-10-2011
Pages
-240
Weight
-331 grams
Dimensions
-152x229x15.24 mm
