Deploying Cisco Unified Contact Center Express

About The Book

Install deploy configure and troubleshoot Cisco Unified Contact Center Express. Inbound and outbound call distribution Desktop Suite and Finesse database and web chat scripting and trace analyzing. Cisco and third-party tools such as CET RTMT LDAP Browser and WinGrep. Written by Michael HouTong Luo CCIE# 6183 (Routing/Switching and Collaboration) author of Deploying Cisco Unified Presence.
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