Design for Inclusivity

Inclusive design not only ensures that products services interfaces and environments are easier to use for those with special needs or limitations but in doing so also makes them better for everyone. Design for Inclusivity written by a team that has pioneered inclusive design practice internationally reviews the recent social trends and pressures that have pushed this subject to the fore and assesses design responses to date in an international context. The authors make the business case for inclusive design and explain the formalisation of the approach in standards and legislation. The text includes case studies which describe transport product development IT and service projects as well as industry-university collaborative projects and highlights lessons that have been learned. This is very much a practical book. It offers tools techniques guidelines and signposts for the reader to key resources as well as including advice on research methods and working with users and industry partners.