Drawing on IBM's unsurpassed technical communications experience readers discover today's best practices for meeting nine quality characteristics: accuracy clarity completeness concreteness organisation retrievability style task orientation and visual effectiveness. Packed with guidelines checklists and before-and-after examples Developing Quality Technical Information 3rd Edition is an indispensable resource for the future of technical communication.
Piracy-free
Assured Quality
Secure Transactions
*COD & Shipping Charges may apply on certain items.