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About The Book
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<p>How will the financial services<strong> </strong>industry prevail over the most significant challenge in its history? Simply put it will rapidly become digital. To fast forward <em>Digital Life</em> will inspire industry leaders with a comprehensive and compelling vision to shape the future.</p><p> To compete and remain relevant financial firms will need to adopt digital technologies at an ever-increasing pace. New demand for online access digital collaboration and immediate response will cause a shift towards more digital interactions especially given the impacts of the COVID-19 pandemic.</p><p> In this digital era of financial services firms will have to shift their focus to provide exceptional and ultra-personalized experiences. What aspects of transformation will <em>Digital Life</em> uncover? Nine primary areas as wave after wave of innovation advances in intelligent digital interactions demographic shifts and industry consolidation will combine to create a new business and operating model for financial services.</p>