Digital Marketing Analytics

Why hasn't all that data delivered a whopping competitive advantage? Because you've barely begun to use it that's why! Good news: neither have your competitors. It's hard! But digital marketing analytics is 100% doable it offers colossal opportunities and all of the data is accessible to you. Chuck Hemann and Ken Burbary will help you chop the problem down to size solve every piece of the puzzle and integrate a virtually frictionless system for moving from data to decision action to results! Scope it out pick your tools learn to listen get the metrics right and then distill your digital data for maximum value for everything from R&D to CRM to social media marketing! Prioritise - because you can't measure listen to and analyse everything Use analysis to craft experiences that profoundly reflect each customer's needs expectations and behaviours Measure real social media ROI: sales leads and customer satisfaction Track the performance of all paid earned and owned social media channels Leverage 'listening data' way beyond PR and marketing: for strategic planning product development and HR Start optimising web and social content in real time Implement advanced tools processes and algorithms for accurately measuring influence Make the most of surveys focus groups and offline research synergies Focus new marketing and social media investments where they'll deliver the most value