Digital Revolution in Insurance

About the Book: Digital technology is a new force that is driving massive changes in the insurance sector. Digital insurance companies otherwise known as InsurTech companies are transforming the digital insurance landscape by offering ground-breaking insurance products through innovations. As digital transformation continues to change the way businesses operate and offer products and services to their customers insurance industry is also getting reshaped by technology. While shopping for insurance policies customers are looking for a personalised experience. Insurers are able to harness the results of AI to customize unique experiences for customers. For insurers the changing landscape of insurance has led to a flurry of technological advancements in the industry. New digital technologies are changing the way customers interact with insurers. About the Author: Jagendra Rana graduated in LL.B from University Studies in Law University of Rajasthan Jaipur in 1980 with a Fellowship from Insurance Institute of India Mumbai in 1992. Jagendra Rana is an insurance veteran with a versatile experience of General and Life Insurance. He has been a CEO of a Broking firm and Corporate Head of training in a General Insurance Company. He carries with him over 40 years of experience in the Insurance Industry at various top positions. He was conferred with the S.K. Desai Memorial Award for his Research Papers two times by III Mumbai in 2011 & 2019. He was also a resource person in the International Seminar on Insurance Frauds conducted by Osmania University Hyderabad.