Digital Services in Crisis Disaster and Emergency Situations

The contemporary world is characterized by the massive use of digital communication platforms and services that allow people to stay in touch with each other and their organizations. On the other hand it is also a world with great challenges in terms of crisis disaster and emergency situations of various kinds. Thus it is crucial to understand the role of digital platforms/services in the context of crisis disaster and emergency situations. The Handbook of Research on Digital Services in Crisis Disaster and Emergency Situations presents recent studies on crisis disaster and emergency situations in which digital technologies are considered as a key mediator. Featuring multi- and interdisciplinary research findings this comprehensive reference work highlights the relevance of society''s digitization and its usefulness and contribution to the different phases and types of risk scenarios. Thus the book investigates the design of digital services that are specifically developed for use in crisis situations and examines services such as online social networks that can be used for communication purposes in emergency events. Highlighting themes that include crisis management communication risk monitoring digital crisis intervention and smartphone applications this book is of particular use to governments institutions corporations and professionals who deal with crisis disaster and emergency scenarios as well as researchers academicians and students working in fields such as communications multimedia sociology political science and engineering.