Digital The New Normal For Banks

Executives across the world are increasingly looking towards AI (Artificial Intelligence) for creating new source of business values revenue streams and cost saving opportunities. Today financial sector is dealing with the generation who is used to Facebook feeds Netflix & Amazon recommendations as well as help of virtual assistants like Alexa and Siri. So how do banks sustain in this model and retain this technically smart and upwardly mobile generation as their customer? The book discusses the challenges and opportunities with respect to financial services and how AI has started playing a significant role in the future journey of Banking and financial services industry. The book also lays out the strategy for initiation and implementation of AI.