Discussion - Mastering the Skills of Moderation

What A says and B understandsThis book focuses on the subjects of moderation discussion-rounds surveys round tables and different forms of dialogs. It demonstrates how to lead a conversation properly how to avoid manipulation and how to reach a target-oriented outcome. Among others the content includes the following subjects:- The first decisive impression- Interpersonal communication- What language tells us- From monolog over dialog to a group conversation- Group dynamics in group conversation- Moderating a conversation round surveys and interviews- Reciprocal interdependence and influence- Manipulation through statistics or smart display?