Does Healthcare Deliver?

For far too long we have lacked meaningful insights into people's experiences of healthcare and their health outcomes. The Patient-Reported Indicator Surveys (PaRIS) is a groundbreaking OECD initiative that captures health outcomes and experiences from over 107 000 patients aged 45 years and older across more than 1 800 primary care practices in 19 countries. Traditionally health system performance indicators have focused on inputs and processes as well as clinical indicators rather than on how healthcare delivers care from patients' perspectives and how it influences their lives. PaRIS fills this gap. It offers a unique set of indicators revealing how people with chronic conditions experience healthcare and how it affects their lives. By highlighting what matters most to patients PaRIS provides valuable insights into how healthcare models perform in delivering meaningful and people-centred care and what can be done to improve outcomes and experiences of care for people with chronic conditions.