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About The Book
Description
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ACE-ing business through intercultural conflict resolution. Questioning others’ professionalism is an immediate negative reaction that many international executives have when they are facing a behavior which is culturally different from theirs and which they don’t understand in the workplace. ‘Professionalism’ becomes the alibi for ethnocentrism which in turn jeopardizes relationships at work and reduces chances of success in the evergrowing multicultural business world. . In this book Vanessa Barros goes beyond individual views of ‘professionalism’ to provide effective strategies to resolve intercultural conflict. . ‘I think that the analysis and framework that Vanessa Barros provides are very useful and quite frankly go beyond the intercultural and professional sphere... it is a powerful guide to personal growth’- Javier Simon President Estée Lauder Travel Retail APAC