DREADED CONVERSATION

The essential guide for managers andprofessionals dealing with difficultworkplace conversationsSurviving Dreaded Conversations gives managers all theyneed to get through those difficult face-to-face conversationswe all encounter in our office. Whether it’sfiring an employee asking for a raise or delivering badfinancial news to a client or staff expert author DonnaFlagg shows readers how to stop putting off theseuncomfortable conversations and start successfully facingthem head-on. Filled with tips strategies exercisesand easy-to-memorize scripts for effective preparationSurviving Dreaded Conversations is packed with practicaladvice to help professionals get through the roughspots in the workplace.