E-Commerce

E- commerce also known as electronic commerce or internet commerce. There has been a dramatic change in the way consumers have altered their way of shopping in the past decade. Although consumers continue to purchase from a physical store consumers feel very convenient to shop online.This book covers various aspects of E- Commerce. What are the existing practices in developing countries with respect to buying and paying online?. What is an electronic payment systems? Why is it important? What is e-banking? How important is e-shopping in developing countries? How big is the SME e-business market? Is e-shopping helpful to the women sector? How has it helped in empowering women? Customer Satisfaction What we need to measure ? Technique to measure customer satisfaction.